Keeping my ethical values intact is my main goal. Even more important to me than making a profit.(Obviously, or I'd be rich by now!)
Therefore, I am very careful not to invade your privacy or take advantage of your trust.
I do not share, sell, lend or give away any information you give me or any information about what you order from me.
I do not do anything sneaky, sinister or underhanded.
I will always be honest and trustworthy in my dealings
with customers, suppliers and everyone else.
I only accept PayPal. They will process most major credit cards and online checks through encrypted secure web forms. All Payment information is securely collected by PayPal. You do not need a PayPal account to shop here, they will accept payment whether you are subscribed to Paypal or not. I do not collect anything but your name, mailing address, and the items that you want. PayPal puts the money into my account, and I never see your payment information.
If you need to return something, no problem. You can request a refund or an exchange or a credit, as you wish. Please examine the contents of your order upon arrival and let me know right away if you need to return something and for what reason (wrong colors, size, etc.). You have 7 days from the invoice date to notify me. After 7 days no returns are possible. Returned items must be in resellable, original condition.
I'll refund the shipping and/or pay for the same shipping to replace the item only if I made a mistake. If I did not do anything wrong, then I still have no problem with a credit or exchange, but I won't refund the shipping.
This site uses "Cookies" to keep track of your shopping cart while you shop. After that, (no offense intended), your cookies are of no interest to me.
As the Customer
You agree to pay for the products that you order, and if you are not satisfied for some reason, you will communicate the problem to me and give me a chance to correct it.
All of the products are one of a kind. Some I can reproduce (almost exactly) some I can not. If you would like quantities of an item, please check out the Made To Order page or email me. (karen(at)tiedyequeen(dot)com)
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